We try to ship all in stock items same day or next business day
All items are shipped priority mail with tracking
Paypal orders are shipped to the address listed on paypal
Website orders are shipped to the address provided
International shipping is available, please inquire for pricing
Shipping charges are NON REFUNDABLE

Custom orders are non refundable, all sales final
Clearance items are final sale
Discount items are final sale
Consignment items are final sale
Other returns need to be pre approved prior to purchase, please email us prior to purchasing theshowponyboutique@gmail.com
Rough out training saddles are final sale.
Returned items will have a 20% restocking fee. Shipping charges are non refundable
All returns have to be completed within 5 business days

We will always do our best to make each and everyone happy and satisfied with their order and will always provide excellent customer service. Our average turnaround on return processing is 5-7 business days.